Kundenbetreuer Automotive – OEM & Flotten (m/w/d)
Core
Operations Specialist managing the complete vehicle processing lifecycle on the CarOnSale B2B platform for OEM and fleet customers in Germany and Austria.
Role type
Senior Operations Specialist (B2B Automotive)
Builds
End-to-end vehicle transaction workflows including transport, documentation, and payment settlement for the CarOnSale platform.
Domain
B2B Used Car Trading / Automotive Logistics
Required skills
Customer account management, CRM setup and data entry, sales analytics, post-sales documentation and transport coordination, cross-functional stakeholder communication, process improvement
Preferred skills
Excel proficiency, Salesforce experience, automotive industry background, scale-up experience, AI tool adoption
Technologies
Salesforce, Excel, Claude, ChatGPT, Copilot
Responsibilities
Onboard new OEM and fleet accounts, launch pilot sales with new customers, analyze sales data to identify bottlenecks, manage post-sale logistics (documents, transport, payments), resolve customer complaints directly, build scalable processes for new clients
Seniority
Junior to Mid-level, hands-on IC