Office Services Manager
Core
Operations leader responsible for delivering white-glove workplace, hospitality, and office services across assigned locations while driving team growth and operational excellence.
Role type
Senior IC Office Services Manager
Builds
Consistent service delivery and operational models for corporate clients
Domain
Corporate facilities and office services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
multi-site operations management, team leadership, budgeting and forecasting, vendor relationship management, client service, continuous improvement, stakeholder management, financial judgment, problem-solving
Preferred skills
experience in hospitality or professional services environments, proficiency in workplace technology tools, ability to travel
Technologies
Microsoft Office, workplace technology tools
Responsibilities
Lead client and workplace experience operations across assigned locations; manage a team of approximately nine full-time employees; monitor service performance, operational metrics, and inventories; partner with stakeholders on budgeting and business reviews; create and present Client Service Reviews using data and feedback.
Seniority
Senior, hands-on IC