Club Millesime Manager
Core
Lead the Club Millésime operation to deliver personalized luxury experiences and seamless service for VIP and high-profile guests.
Role type
Senior Club Lounge Manager
Builds
Luxury guest journeys and operational excellence in a 5-star hotel setting
Domain
Luxury hospitality / Hotel management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
VIP guest relationship management, team leadership (20+ staff), operational budgeting, stock control, payroll management, forecasting, reporting, resource management, training and coaching, commercial acumen, conflict resolution
Preferred skills
French hospitality culture, executive guest engagement, innovation in service delivery
Technologies
N/A
Responsibilities
Oversee daily Club Millésime operations, manage a team of 20+ ambassadors, handle departmental budgeting and resource management, lead staff training and development, engage with VIP guests, analyze guest feedback to improve service
Seniority
Senior, hands-on IC