Front of House Manager
Core
Overseeing front-of-house operations for the club's grille room and dining areas to ensure high-quality, consistent, and welcoming experiences for members and guests.
Role type
Front of House Manager (Grille Manager)
Builds
Member dining experiences and operational efficiency in a private club setting
Domain
Hospitality / Private Club Management
Deliverable
product features
Required skills
Staff recruitment, training, and scheduling; Service flow management; Reservation and waitlist management; Labor cost monitoring; POS system proficiency; Health and safety compliance enforcement
Preferred skills
Experience in casual fine dining; Knowledge of menu features and upselling techniques; Event support coordination
Technologies
POS systems, Scheduling software
Responsibilities
Lead daily pre-shift meetings and communicate service priorities; Recruit, train, and supervise servers and support staff; Manage reservations, waitlists, and table turns to optimize service flow; Monitor labor costs and productivity within budget guidelines; Ensure compliance with health and safety regulations; Coordinate with the Executive Chef on menu changes and service timing
Seniority
Mid-level Manager