Team Leader
Core
Lead the front-of-house Welcome Host team to deliver exceptional visitor and staff experiences at a global investment company's office.
Role type
Front-of-house Team Leader
Builds
Visitor management processes, seamless office environment operations, and high-standard client interactions
Domain
Corporate office services / Hospitality
Deliverable
product features
Required skills
Team leadership, customer service, stakeholder relationship management, operational excellence, problem-solving, organizational skills
Preferred skills
Experience in corporate reception, proficiency in Microsoft Office and visitor management systems, switchboard operations
Responsibilities
Coach and support the Welcome Host team, manage customer enquiries and VIP visits, oversee visitor management processes, maintain high service standards, coordinate with other service providers
Seniority
Mid-level, hands-on IC