Senior Administrative Associate (Hybrid)
Core
Provides administrative support functions including expense/invoice entry, calendar management, and client matter opening while acting as a subject matter expert for training and process improvements.
Role type
Senior Administrative Associate
Builds
Administrative operations and client support workflows
Domain
Business Process Outsourcing / Administrative Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Expense and invoice data entry, calendar and meeting scheduling, document editing and transcription, MS Office proficiency, keyboarding, troubleshooting basic equipment, quality assurance, workflow prioritization, confidential information handling, training delivery, customer service
Preferred skills
Experience in legal or banking industry, familiarity with specialized administrative software, ability to work independently and collaboratively
Technologies
MS Office (Word, Excel, PowerPoint), tracking software, reservation systems
Responsibilities
Answer phone lines and manage communications, oversee confidential company information, utilize logs for administrative tracking, assess and complete job tickets, communicate with team members and clients on deadlines, troubleshoot basic equipment problems, assist in developing training plans and process maps, deliver training to Admin teams, serve as a resource for junior employees, perform quality assurance on own and others' work
Seniority
Senior, hands-on IC
