Client Success Specialist

Bali, id💼 Full-time🗓 2026-08-26 → 2026-09-25

Core

Onboard and retain travel clients in the APAC region (focus: Indonesia) by managing relationships, driving revenue growth, and resolving issues.

Role type

Client Success Specialist (Account Management)

Builds

Client retention and revenue growth strategies for travel clients

Domain

Travel & Payments

Deliverable

client delivery

Required skills

relationship management, account management, commercial negotiation, analytics, strategic planning, project management

Preferred skills

knowledge of Indonesian payment landscape, Smartsheet, Salesforce, Looker, Zendesk

Responsibilities

Onboarding clients, building client relationships, creating growth strategies, providing analytics and reporting, acting as a strategic consultant, resolving client issues

Seniority

Mid-level, hands-on IC

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About Flywire

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offi