Hospitality Operations Manager (Accountmanager)
Core
Lead, inspire, and support a team to deliver exceptional hospitality standards, manage client relationships, and achieve business KPIs in food service and event catering.
Role type
Senior Hospitality Operations Manager (Account Manager)
Builds
Catering services, event menus, and hospitality experiences for clients in offices, stadiums, cathedrals, and universities.
Domain
Hospitality / Food Service / Event Catering
Deliverable
client delivery
Required skills
Team leadership and mentoring, client relationship management, financial acumen and budgeting, strategic thinking, project prioritization, delegation, analytical reasoning, organizational skills, fluent English
Preferred skills
Dutch language skills, passion for food and customer service, ability to work under pressure, solution-oriented mindset
Technologies
None stated
Responsibilities
Lead and develop direct reports, build relationships with clients and stakeholders, achieve KPIs in health, safety, sustainability, and finance, manage budgets and drive commercial performance
Seniority
Senior, hands-on IC