Duty Manager
Core
Lead front office operations and manage the team during night shifts to ensure high-quality guest services and handle operational situations.
Role type
Front Office Duty Manager
Builds
Guest experiences and operational continuity for hotel guests
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front office leadership, team motivation, problem-solving, shift flexibility, hotel management software proficiency, hospitality standards knowledge, crisis decision-making
Preferred skills
Professional development coaching, cross-departmental communication
Responsibilities
Manage night-time operations, motivate front office team, develop staff skills, foster inter-departmental communication, report to Front Office Manager
Seniority
Mid-level, hands-on IC
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