Hotel Night Manager - King Street Townhouse Hotel & Spa
Core
Oversee night shift processes and front desk operations to ensure outstanding service for guests at a luxury hotel.
Role type
Night Manager
Builds
Night operations, guest services, and administrative tasks
Domain
Hospitality / Luxury Hotel
Required skills
Leadership, guest relations, night audit, room allocation, payment processing, department liaison
Responsibilities
Manage night shift processes and front desk operations, Train and guide front desk team members, Address guest inquiries and provide concierge services, Conduct administrative tasks including night audits, Act as manager on duty in absence of senior management, Welcome guests, manage bookings, and allocate rooms
Seniority
Mid-level operational role