Account Manager
Core
Own relationships with live insurance customers to drive adoption of itel solutions, identify gaps in claims processes, and ensure alignment on outcomes.
Role type
Senior Account Manager (Insurance/PropTech)
Builds
Adoption of itel property intelligence and claims data solutions for insurance carriers
Domain
Property & Casualty (P&C) Insurance / Geospatial & Property Data
Deliverable
Product features (adoption & usage growth)
Required skills
Account management, customer success, sales, P&C insurance domain expertise, relationship building at multiple levels, prioritization, CRM proficiency, Microsoft Office suite, national travel
Preferred skills
Servicing national carrier claims organizations, geospatial/imagery data product familiarity
Responsibilities
Act as primary point of contact for assigned portfolio, meet with customers to understand priorities, build relationships with adjusters and leadership, oversee issue resolution, drive usage strategies, conduct account reviews and forecasting, spot expansion opportunities
Seniority
Senior, hands-on IC