Sr. Principal Security, Risk, and OT Solution Architect
Core
Senior Principal Solution Architect consulting customers on implementing ServiceNow's Risk, Security, and Operations Technology Management (OTM) solutions.
Role type
Senior Principal Solution Architect (Pre-sales & Delivery)
Builds
ServiceNow OTM solutions, pre-sales presentations, SOWs, and delivery oversight for Security, Risk, and OT workflows.
Domain
IT Service Management (ITSM), Operational Technology (OT), Cybersecurity, Risk Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform expertise, OT/ICS domain knowledge, pre-sales solutioning, architectural design, stakeholder management, regulatory compliance (FFIEC, NIST, etc.), AI integration
Preferred skills
Controls engineering background, virtualization/hypervisor knowledge, ICS/OT protocols familiarity, NERC CIP/NIST CSF frameworks
Technologies
ServiceNow, VMware ESXi, Hyper-V, KVM, Modbus, DNP3, OPC UA, Profinet, EtherNet/IP, Siemens S7, BACnet
Responsibilities
Lead pre-sales activities including solutioning workshops and SOW development; Design and deliver ServiceNow OTM solutions; Interact with CXOs on implementation roadmaps; Mentor delivery teams and partners; Establish relationships with product owners; Lead learning events and office hours.
Seniority
Senior, hands-on IC with strategic influence
