Restaurant Floor Manager (Full-Time) - Eataly Chicago
Core
Assists the Restaurant General Manager in day-to-day operations of a full-service Italian restaurant, overseeing front-of-house staff and ensuring exceptional service standards.
Role type
Restaurant Floor Manager (Front-of-House)
Builds
Front-of-house service experience for guests
Domain
Hospitality / Italian Cuisine
Deliverable
product features
Required skills
Leading and managing front-of-house teams, Understanding steps of service, Resolving employee and guest incidents, Inspecting dining areas for health and safety compliance, Estimating food and beverage needs, Reviewing financial information (sales, inventory, costs), Planning restaurant activities and special events
Preferred skills
Knowledge of Italian cuisine and beverage, Bachelor's or Associate's Degree in Restaurant Management or Hospitality, Food Handler's License
Technologies
None
Responsibilities
Hiring, assigning, training, evaluating and terminating employees; Documenting, investigating, and resolving incidents; Inspecting dining room and storage areas; Estimating food and beverage needs; Reviewing financial information; Planning restaurant activities
Seniority
Mid-level, hands-on IC