Sales Manager Innendienst / Vertriebsmitarbeiter (m/w/d)
Core
Inside Sales Manager qualifying leads for heat pump, floor heating, and air conditioning projects to determine project fit and prepare them for technical experts.
Role type
Inside Sales Lead Qualification
Builds
Qualified project pipeline for SHK (heating, plumbing, air conditioning) businesses
Domain
Renewable energy / Building technology / HVAC
Required skills
Lead qualification, structured first interviews, CRM documentation, follow-up management, project status assessment, timing evaluation, feasibility analysis, customer communication, trust building, feedback integration
Preferred skills
Inside Sales experience, Sales Development experience, Customer Service experience, Appointment setting experience, CRM system experience
Technologies
CRM systems
Responsibilities
Process incoming and generated leads for heat pumps, floor heating, and air conditioning; conduct structured initial phone or digital interviews to qualify leads based on need, property, project status, timing, and feasibility; identify potential inquiries and determine next steps; explain the consultation and inspection process to prospects; prepare qualified leads for technical experts; coordinate on-site technical inspection appointments; document conversations in CRM and ensure reliable follow-up; collaborate with Sales, Operations, and technical teams; provide feedback to improve processes
Seniority
Entry-level to Mid-level, hands-on IC