Restaurant Assistant General Manager
Core
Lead front-of-house operations, guest service, and staff supervision for a luxury restaurant, stepping in as Acting GM when needed.
Role type
Assistant General Manager (Front-of-House)
Builds
Guest dining experiences and operational efficiency for a luxury hotel restaurant
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Front-of-house operations management, guest relations and complaint resolution, staff scheduling and supervision, cash handling and financial procedures, POS system proficiency, food and beverage knowledge, health and safety compliance
Preferred skills
Acting as Maître d', conducting pre-meal meetings, coaching and developing staff, maintaining profitability, communicating with kitchen staff
Technologies
Computerized point-of-sale systems
Responsibilities
Supervise front-of-house staff including service, bartenders, and runners; handle guest complaints and ensure service standards; manage reservations and table assignments; maintain staffing levels and schedules; oversee cash handling and financial procedures; ensure health and safety compliance; coordinate with kitchen on food quality and timing
Seniority
Mid-to-Senior, hands-on leadership