Senior Account Risk Manager
Core
Drive resolution of strategic at-risk customer accounts globally to protect revenue, cash flow, and profitability while ensuring executive-level visibility.
Role type
Senior Account Risk Manager (Strategic Account Governance)
Builds
Executive dashboards, management reporting, and risk tracking processes
Domain
Enterprise Software / SaaS / Risk Management
Deliverable
Dashboards & analysis
Required skills
Strategic account governance, financial risk assessment, stakeholder influence without authority, process automation, global matrix operations, ARR/renewals/retention expertise, project management
Preferred skills
Software industry experience, tech-savviness, executive communication
Technologies
Workflow management systems, data collection tools, reporting platforms
Responsibilities
Own and drive resolution of high-risk customer accounts; Facilitate global risk review cadence; Maintain accurate risk account records; Monitor and report on risks impacting ARR and bad debt; Develop executive dashboards and management reporting; Lead automation initiatives for risk tracking processes
Seniority
Senior, hands-on IC with strategic oversight
