Reservations Manager
Core
Lead, train, and support the Reservations team to drive revenue, occupancy performance, and high service quality through forecasting, rate management, and inventory control.
Role type
Reservations Manager
Builds
Reservation systems, booking processes, group booking allocations, and revenue management strategies
Domain
Hospitality / Hotel Operations
Required skills
Revenue forecasting, rate management, inventory control, group booking management, cross-department communication, financial compliance, budget management, reporting and analysis, leadership and team training
Preferred skills
Hotel industry experience, sales environment leadership, Opera Cloud proficiency
Responsibilities
Lead and train the Reservations team, drive revenue and occupancy performance, manage reservation enquiries and booking processes, oversee group bookings and inventory management, ensure cross-department communication, monitor performance and reporting, maintain financial and administrative compliance, collaborate with Revenue and Sales leadership
Seniority
Mid-level, hands-on IC