Dir, Customer Success Operations (Armis/Veza)
Core
Lead and manage business operations for the global Sales function, including budget management, operational dashboards, and executive-level special projects.
Role type
Senior Director, Customer Success Operations (Sales)
Builds
Operational excellence and strategic alignment for the global Sales organization
Domain
Global Sales Operations / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global budget management, operational dashboard creation, KPI tracking, organizational development, strategy execution, cross-functional collaboration, executive presence, change management, team leadership, stakeholder influence
Preferred skills
AI integration in work processes, AI-driven insight analysis, entrepreneurial mindset, conflict resolution
Technologies
AI-powered tools, operational dashboards
Responsibilities
Manage global budget and operational metrics, drive special projects and organizational development, align strategies with company executives, implement best practices, communicate priorities and results to stakeholders, develop annual objectives, support team culture
Seniority
Director, hands-on leadership
