Front Office & Reservation Agent 100%
Core
Front office agent handling guest check-in/out, reservations, and inquiries to ensure a positive guest experience at a hotel.
Role type
Front Office & Reservation Agent
Builds
Guest check-in/out processes, reservation management, and guest service interactions
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest service, reservation management, payment processing, cross-selling, conflict resolution, inventory support
Preferred skills
Additional languages beyond German and English
Technologies
Opera PMS, Cash register systems
Responsibilities
Greet guests and ensure a welcoming atmosphere, process check-in and check-out, handle reservation requests and guest inquiries, manage payments and invoicing, assist with monthly inventory, cover the reservations department when needed
Seniority
Entry-level / Junior
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