Change and Release Coordinator
Core
Coordinate operational changes and releases of live service elements, ensuring quality, risk minimization, and lifecycle management.
Role type
Change and Release Coordinator
Builds
Live service elements and deployment pipelines
Domain
IT Operations / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ITIL-aligned change and release management, CI/CD pipeline understanding, configuration management, ITSM tool proficiency, supplier coordination, KPI reporting
Preferred skills
Agile or DevOps certification, Project Management certification, Incident/Problem/Event/Knowledge management expertise
Technologies
ITSM tools, CI/CD pipelines, configuration management tools
Responsibilities
Coordinate operational changes and releases, report and meet Release/Change Management KPIs, collaborate with DevSecOps and technical teams, manage transition to BAU models, coordinate with suppliers and third parties
Seniority
Mid-Senior, hands-on IC
