Info. Technology Coordinator
Core
Provide reactive, service-oriented IT support to hotel staff and guests, ensuring 24/7 technology operations in a dynamic hotel environment.
Role type
IT Support Coordinator (Junior to Mid-level)
Builds
Stable IT environment for hotel operations and guest experience
Domain
Hospitality / Hotel Operations
Deliverable
client delivery | infrastructure
Required skills
Windows environment, hardware troubleshooting, networking basics (TCP/IP, Wi-Fi), user support, incident management, basic system administration, Microsoft Office tools, IT security awareness
Preferred skills
PMS/POS systems knowledge, multilingual communication, problem-solving under pressure
Technologies
Windows, TCP/IP, Wi-Fi, Microsoft Office, PMS, POS
Responsibilities
Diagnose and resolve IT issues for staff and guests, manage IT infrastructure and equipment, prioritize simultaneous requests, coordinate with external IT vendors, ensure data security and confidentiality, contribute to continuous improvement projects
Seniority
Junior to Mid-level, hands-on IC