Estágio no Pós Vendas
Core
Support post-sales activities for service clients including handling inquiries, upselling, problem resolution, satisfaction surveys, and service analysis.
Role type
Junior post-sales support specialist
Builds
Service solutions and digital implementations (API/Webhook) for mobility clients
Domain
Automotive technology and electronics
Deliverable
client delivery
Required skills
Data analysis, API/Webhook implementation, cost reduction planning, stakeholder coordination
Preferred skills
Power BI, Office Suite
Technologies
Power BI, API, Webhook
Responsibilities
Support client inquiries and upsell opportunities, assist in data analysis for retention and NPS, interface with operations and engineering teams, track digital solution implementations, support authorized networks with product analysis, assist in supplier cost reduction planning
Seniority
Internship/Entry-level
