Customer support - Hospitality account - YA
Core
Deliver exceptional customer support for hospitality accounts by handling inquiries, resolving issues, and ensuring high customer satisfaction via phone and tailored solutions.
Role type
Customer Service Specialist (Hospitality)
Deliverable
client delivery
Required skills
Customer service, problem-solving, active listening, attention to detail, professional phone etiquette, flexibility with night/overnight shifts
Preferred skills
English fluency (B2/C1)
Responsibilities
Handle customer interactions, provide tailored solutions, maintain high customer satisfaction levels, resolve issues effectively
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