Spare Parts Agent (m/w/d)
Core
Independent commercial support and product consulting for a defined customer base, including sales negotiations, order processing, and complex problem-solving for machinery.
Role type
Senior Sales & Service Consultant (Industrial Machinery)
Builds
Service products, upgrades, and service agreements for industrial milling and dispersion equipment
Domain
Industrial machinery / Food & Beverage / Energy / Chemical processing
Deliverable
client delivery
Required skills
Technical training in industrial mechanics, 3+ years in customer acquisition/support, strong negotiation skills, MS Office proficiency, German (native), English (fluent)
Preferred skills
Technical further education (Machine Construction Technician, Industrial Master), SAP/Salesforce experience, intercultural competence
Responsibilities
Analyze customer requirements and create proposals, conduct sales conversations within financial frameworks, calculate prices for upgrades and large budgets, actively market service products via phone, solve complex machine problems with technical support
Seniority
Mid-Senior, hands-on IC
