Client Relationship Director
Core
Attract, retain, and grow strategic Tier-1 & 2 clients while executing client strategy and driving revenue through up-selling and commercial collaboration.
Role type
Senior Client Relationship Director
Builds
Strategic client accounts and revenue growth for an Investor Services group
Domain
Investor Services / Private Equity / B2B Professional Services
Deliverable
client delivery
Required skills
Client relationship management, commercial acumen, business development, portfolio expansion, SLA compliance, KPI monitoring, financial metrics analysis, risk management, team leadership
Preferred skills
Entrepreneurial thinking, collaboration, mutual respect, proactive business development
Responsibilities
Lead client account planning and growth initiatives, oversee global client relationship management including legal documentation and CRM updates, manage client retention and profitability, champion business development and team culture
Seniority
Senior, hands-on IC with leadership responsibilities
