People Operations Officer
Core
Delivering a customer-focused HR processing service including onboarding, contract administration, payroll changes, and employee lifecycle management.
Role type
HR Operations Officer (Administrative)
Builds
HR processes and employee records
Domain
Human Resources / Administrative Support
Deliverable
product features
Required skills
Administrative skills, ATS system usage, background checks, contract issuance, payroll processing, absence management, redundancy calculations, grievance support, data collation, confidentiality, Microsoft Word/Excel, mail merge, database management
Preferred skills
HR database system experience, knowledge of HR administration, basic procedure development
Responsibilities
Approve and publish roles via ATS, conduct background checks and onboarding, issue offer letters and contracts, administer leaver processes, process contract variations and payroll changes, monitor employment events (e.g., DBS renewals), collate TUPE data, manage absence processes, prepare redundancy calculations, support grievance and disciplinary investigations
Seniority
Entry to Mid-level, individual contributor