Fachinformatiker (w/m/d) - IT Support/ IT Service Desk/ Client Support
Core
First point of contact and problem solver for internal clients and end-users regarding hardware, software, and system issues.
Role type
IT Support Specialist (System Integration)
Builds
Maintains Microsoft Client environments and supports project rollouts.
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Windows OS troubleshooting, Office 365 administration, network basics, cloud services, documentation creation, user training
Preferred skills
Project rollout support, migration scenario execution
Technologies
Windows, Office 365, Microsoft Client, Cloud Services
Responsibilities
Perform error analysis and implement corrective measures, monitor and maintain IT systems, support hardware/software rollouts and migrations, create user documentation and conduct basic training, collaborate with IT colleagues across Germany
Seniority
Entry-level / Junior