Account Manager
Core
Oversee a portfolio of clients, foster strong relationships, and drive client satisfaction and engagement.
Role type
Account Manager
Builds
Client relationships and account growth
Domain
Food delivery / Local delivery platform
Deliverable
client delivery
Required skills
client relationship management, sales quota achievement, account forecasting, stakeholder communication, issue escalation handling, territory opportunity identification
Preferred skills
MS Office proficiency
Responsibilities
Act as primary point of contact for customer accounts, build and maintain long-lasting client relationships, promote company offerings to strengthen trust, ensure timely delivery of solutions, communicate progress to stakeholders, develop new business with existing clients, forecast and track key account metrics, prepare account status reports, collaborate with sales team to grow opportunities, assist with challenging client requests or escalations
Seniority
Junior to Mid-level (1-2 years experience)