Responsable Excellence Service Clients & Fournisseurs - France & International (F/H)
Core
Coordinate client and supplier relations, manage sales execution, and drive service excellence for a circular economy company producing animal fats and proteins.
Role type
Senior Customer & Supplier Excellence Manager (Sales Operations)
Builds
Sales contracts, billing processes, and customer service standards for animal feed and by-products.
Domain
Food & Beverage / Animal Feed / Circular Economy
Deliverable
product features
Required skills
Sales administration, contract management, customer service standardization, project management, regulatory compliance, stakeholder management, team leadership, process improvement, technical knowledge of animal feed/by-products.
Preferred skills
Second language (Spanish or German), entrepreneurial mindset.
Technologies
SI tools
Responsibilities
Pilot ADV and Commercial Assistant teams to ensure contract and billing execution; Standardize customer service processes and ensure service quality; Develop relationships with key accounts; Lead process improvement projects; Ensure regulatory compliance of practices.