Team Leader Account Management
Core
Leading a team of Account Managers to ensure excellent service for existing customers and optimize operational processes.
Role type
Team Leader, Account Management
Builds
Customer service excellence and optimized account management operations
Domain
Logistics & Technology
Deliverable
client delivery
Required skills
Team leadership, KPI analysis, Goal setting, Training & development, Office suite proficiency
Preferred skills
Target-oriented work approach
Responsibilities
Daily team management, Analyzing and evaluating KPIs, Monitoring individual and team goals, Providing training and support, Ensuring excellent customer service
Seniority
Mid-level, hands-on IC
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