Assistant Manager - IT - The Hoxton Bengaluru City
Core
Provide first-level technical support, maintain hotel technology systems (PMS, POS, network), and support AV equipment for events.
Role type
Assistant Manager - IT (Hospitality)
Builds
Hotel operations technology stack including PMS, POS, network infrastructure, and AV systems
Domain
Hospitality / Hotel Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware troubleshooting, Windows OS, Microsoft 365, networking, Wi-Fi infrastructure, PMS/POS systems, data backup/recovery, cybersecurity basics, IT inventory management
Preferred skills
hospitality industry experience, audio-visual equipment support, system upgrade implementation
Technologies
Windows, Microsoft 365, PMS, POS, network infrastructure, Wi-Fi
Responsibilities
resolve hardware/software/network issues, monitor network and security systems, coordinate with external vendors, maintain IT inventory and licenses, perform system backups, support AV equipment for events, provide staff training on IT systems
Seniority
Mid-level, hands-on IC