IT Executive - The Hoxton Bengaluru City
Core
Provide first-level technical support, maintain hotel technology systems (PMS, POS, network), and support AV equipment for a new neighborhood hotel in Bengaluru.
Role type
IT Executive (first-level support & operations)
Builds
Property Management System (PMS), Point of Sale (POS), network infrastructure, AV systems
Domain
Hospitality / Hotel Operations
Required skills
Windows OS, Microsoft 365, networking, Wi-Fi infrastructure, hardware troubleshooting, system backups, data recovery, cybersecurity basics
Preferred skills
PMS/POS/back-office systems knowledge, hospitality industry experience
Technologies
Windows, Microsoft 365, PMS, POS
Responsibilities
Provide first-level technical support to hotel departments, ensure smooth operation of PMS and POS, install and maintain desktops and peripherals, monitor network and security systems, coordinate with external vendors, maintain IT inventory and licenses, perform system backups, support AV equipment for events, maintain IT documentation, participate in IT projects, provide training to staff
Seniority
Mid-level, hands-on IC