Front Office Executive - The Hoxton Bengaluru City
Core
Deliver warm, friendly welcomes and manage guest arrivals, departures, and room allocations to create personalized experiences at a lifestyle hotel.
Role type
Front Office Executive (Hospitality)
Builds
Guest check-in/out processes, room allocations, and personalized guest experiences
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest relations, Front Office procedures, Upselling, Local knowledge, Property Management Systems (PMS)
Preferred skills
Previous Front Office or Guest Services experience, Opera Cloud knowledge
Responsibilities
Manage guest arrivals and departures, Handle guest enquiries and feedback, Promote hotel facilities and services, Maintain knowledge of the hotel and local area
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