SPA Receptionist - Russian Speaker
Core
Front-of-house receptionist managing bookings, reservations, and guest services for a luxury spa resort.
Role type
Spa Receptionist
Builds
Spa operations and guest experiences
Domain
Hospitality / Wellness
Deliverable
product features
Required skills
Booking management, customer service, inventory tracking, scheduling coordination, complaint resolution, Russian language proficiency
Preferred skills
Beauty or wellness treatment knowledge, hospitality reception experience
Technologies
Booking software, Microsoft Office
Responsibilities
Manage spa day and residential spa break reservations, respond to customer inquiries via phone/email/in-person, maintain booking and client preference records, coordinate treatment schedules with therapists, handle customer complaints, assist with spa inventory and administrative tasks, support treatments when required
Seniority
Individual Contributor, entry to mid-level
