Assistant(e) Chef de Réception (H/F) - Hôtel les Barmes de l'Ours
Core
Assist the Front Office Manager in organizing daily operations, handling guest arrivals/departures, and ensuring accurate guest file management at a luxury ski resort hotel.
Role type
Front Office Assistant / Receptionist
Builds
Guest check-in/check-out processes, daily front office operations, and guest satisfaction experiences
Domain
Hospitality / Hotel Management / Ski Resort
Deliverable
product features
Required skills
Guest relations, administrative accuracy, team coordination, cash handling, procedure adherence, English fluency
Preferred skills
Second foreign language, Protel software knowledge
Responsibilities
Assist in organizing daily front office service, handle physical and telephone guest reception, prepare guest arrivals with reservations team, execute individual and group check-ins/check-outs, manage billing and daily cash closing, update guest files (Cardex), and communicate with hotel services for coordination.
Seniority
Junior to Mid-level, hands-on IC