Guest Relations Agent des Résidences
Core
Provide personalized guest relations and concierge services for residents in luxury residences, managing daily requests, reservations, and property maintenance coordination.
Role type
Guest Relations Agent (Luxury Residences)
Builds
Personalized resident experiences, property maintenance services, and hotel amenity access
Domain
Hospitality / Luxury Residential Management
Deliverable
client delivery
Required skills
Guest relations, reservation management, property maintenance coordination, hotel amenity knowledge, travel logistics, administrative document processing
Preferred skills
Proactive service anticipation, resident profile management, multi-channel communication
Technologies
Microsoft Office 365, Resident management software
Responsibilities
Respond to resident requests and reservations, coordinate apartment maintenance and public services, manage hotel amenity partnerships, process administrative documents, maintain resident profiles and travel information
Seniority
Entry to Mid-level, hands-on IC