Key Customer Manager
Core
Manage and direct corporate-level sales of da Vinci® Surgical Systems to grow the installed base and procedure utilization in key strategic hospital accounts.
Role type
Senior Key Account Manager (Medical Devices)
Builds
Capital system placements and expanded clinical procedure pipelines for strategic hospital networks
Domain
Healthcare / Robotic Surgery
Deliverable
product features
Required skills
Capital sales management, strategic account management, value selling, clinical program development, executive stakeholder engagement, new product launch strategy, KOL site development, sales planning, budget management
Preferred skills
Capital sales experience, understanding of UK & Ireland healthcare network organizations
Technologies
da Vinci® Surgical Systems
Responsibilities
Provide first point of contact for capital activities; collaborate with clinical and sales teams to increase system install base; expand capital pipeline beyond core business focus; negotiate contracts and sales at strategic hospitals; develop training curriculums for academic accounts; manage key surgeon relationships; teach building of reference and QTI sites; provide product demonstrations; actively participate in sales planning process.
Seniority
Senior, hands-on IC with management responsibilities
