NGD Loading Analyst
Core
Deliver loading services for Accor hotels across direct, OTA, and GDS channels to optimize distribution according to regional and global standards.
Role type
Loading Analyst (Distribution Operations)
Builds
Hotel distribution configurations and room type availability for global hotel networks
Domain
Hospitality / Hotel Distribution Systems
Deliverable
product features
Required skills
Hotel distribution systems, CRS administration, Service Now ticketing, Confluence knowledge, Microsoft Office (Outlook, Excel), operational procedures, reservation systems
Preferred skills
Portuguese language, automation tools, process improvement methodologies
Technologies
Accor CRS, Service Now, Confluence, Microsoft Office
Responsibilities
Manage hotel creation and deployment to indirect partners, execute regional and hotel offer loading, maintain internal knowledge base for distribution procedures, partner with automation teams to drive process improvements, prioritize daily tasks and project work, communicate operational challenges to service delivery and app teams
Seniority
Mid-level, hands-on IC