Travel Operations Analyst - GDS Hotel Rating
Core
Configuring and maintaining accurate hotel rate access codes and chain data in GDS systems to ensure customers receive negotiated discounts.
Role type
Travel Operations Analyst (GDS Hotel Rate Loading)
Builds
Global hotel and lodging solutions for Navan's platform
Domain
Travel Technology / Hospitality
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
GDS systems (Sabre, Amadeus), rate access codes, hotel chain configurations, ARC/BSP points of sale, JIRA, Salesforce
Preferred skills
Hotel brand knowledge, rate management practices, troubleshooting, cross-team collaboration
Technologies
Sabre, Amadeus, Salesforce, JIRA
Responsibilities
Load negotiated hotel rates into GDS systems, conduct quality assurance checks on rate accuracy, manage and resolve service requests in JIRA, create and maintain customer rate access codes, troubleshoot rate loading errors with hotel partners, collaborate with engineering on pricing discrepancies
Seniority
Mid-level, hands-on IC