Reservations Manager - Saudi Only
Core
Manage reservation operations, handle guest inquiries, and train agents to maximize bookings and revenue.
Role type
Senior operational manager for reservations
Builds
Reservation bookings and guest satisfaction across hotel properties
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Reservation system management, agent training, call conversion tracking, revenue protection strategies, scheduling, reporting, administration, succession planning, incentive program management
Preferred skills
Luxury hotel or resort background
Technologies
Opera, Microsoft Office
Responsibilities
Handle reservation inquiries and resolve guest issues, conduct training for agents, develop department schedules, track call conversions, set selling strategies, run operational reports, maintain administration procedures, conduct annual reviews and succession planning, monitor incentive programs
Seniority
Mid-Senior, hands-on IC