TECNICO DE TECNOLOGIA DA INFORMAÇÃO (35282)
Core
Resolve IT infrastructure incidents and requests, automate operations, and maintain technical documentation.
Role type
Mid-level IT Operations Engineer (Python/ServiceNow)
Builds
Automated monitoring scripts and operational efficiency improvements
Domain
IT Operations / Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Python programming, ServiceNow, ITIL processes, user support, incident resolution, technical documentation
Preferred skills
International team collaboration, continuous process improvement
Technologies
ServiceNow, Python
Responsibilities
Resolve IT infrastructure incidents and user requests, develop and maintain automation scripts, produce technical documentation, contribute to operational process improvements
Seniority
Mid-level, hands-on IC
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