Technicien d’exploitation informatique H/F
Core
Managing IT operational incidents and ensuring system availability and security for a client in the Lille metropolitan area.
Role type
IT Operations Technician (Level 1 & 2)
Builds
IT operations services (monitoring, system/network maintenance, backups) for a client.
Domain
IT Operations / Managed Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ITIL methodology, scheduling tools (OPcon xps), automation, scripting, incident management, system monitoring
Preferred skills
none stated
Technologies
OPcon xps
Responsibilities
Manage operational incidents, ensure system availability and security, handle Level 1 and 2 incidents, monitor applications and data flows, detect incidents and implement first-level resolution or escalate, participate in continuous improvement and automation
Seniority
Junior to Mid-level (2+ years experience required)
