Transformation & Operations Lead â People Experience
Core
Leading the evolution of People Shared Services and People Experience Operations into a scalable, digitally enabled People Operations Platform.
Role type
Senior People Operations Transformation & Platform Lead
Builds
Scalable employee and manager experiences, automated workflows, and AI-enabled service delivery models.
Domain
People Operations / HR Technology / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise transformation leadership, process standardization, workflow redesign, automation strategy, AI enablement, operational oversight, change management, stakeholder partnership, data-driven decision making, governance frameworks
Preferred skills
People Operations/HR Shared Services experience, Workday platform familiarity, RPA and workflow orchestration, global service delivery management, Lean/Agile methodologies
Technologies
Workday, AI, RPA, digital enablement platforms
Responsibilities
Own and execute the People Experience transformation strategy; Define and maintain the multi-year People Operations Platform roadmap; Lead the PX Transformation & Digital Enablement team; Drive automation, workflow orchestration, and AI-enabled solutions; Provide leadership oversight of India-based contingency delivery model; Partner with technology teams to deliver scalable solutions
Seniority
Senior, hands-on IC with team leadership
