FR - Réceptionniste (H/F/X)
Core
Front desk receptionist responsible for guest relations, check-in/out operations, reservations, and hotel sales at an ibis Styles hotel.
Role type
Front desk receptionist
Builds
Guest check-in/out, reservations, hotel sales, and front-of-house services
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest relations, reservation management, cash handling, sales promotion, multilingual communication, computer literacy
Preferred skills
Opera Cloud, Résaweb, Accorhôtels applications
Responsibilities
Greet guests and manage their stay from arrival to departure, handle reservations and phone calls, promote hotel services and loyalty programs, manage cash and billing, ensure room quality control, maintain cleanliness and safety protocols
Seniority
Entry-level to Mid-level
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