Reservation Manager - Fairmont Agra
Core
Manage hotel reservation operations, optimize room inventory, and maximize revenue opportunities while ensuring accurate guest bookings.
Role type
Senior IC reservations manager
Builds
Guest booking experiences and optimized room inventory
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Reservation system management, Revenue optimization, Team leadership, Data analysis, Guest communication, Inventory control
Preferred skills
Experience with reputed hotel brands, Team mentoring
Technologies
PMS, CRS, Channel managers, OTA platforms
Responsibilities
Oversee daily operations of the Reservations Department, Manage individual/group/corporate/online reservations, Monitor reservation accuracy and room availability, Lead and mentor the reservations team, Collaborate with Revenue Management and Sales teams, Generate and analyze reservation reports and booking trends, Handle complex guest inquiries and complaints, Coordinate with Front Office and Housekeeping departments
Seniority
Senior, hands-on IC