Account Manager
Core
Manage day-to-day commercial contact, drive revenue growth, and coordinate cross-functional processes for B2B customers in the online gaming industry.
Role type
Senior Account Manager (B2B)
Builds
Customer revenue growth, strategic recommendations, and new project initiatives for Playtech's gaming products.
Domain
Online gaming / iGaming / B2B SaaS
Deliverable
client delivery
Required skills
B2B account management, international customer relations, strategic recommendations, KPI & benchmark analysis, contract management, negotiation, technical issue escalation, market competition analysis, financial analysis
Preferred skills
Internet advertising knowledge, legal document management, sports/betting/casino/poker domain knowledge, IT platform understanding
Technologies
Playtech proprietary platforms, project management systems, translation tools, compliance systems
Responsibilities
Manage day-to-day commercial contact between customers and internal stakeholders; Drive customer performance and revenue growth through strategic recommendations; Coordinate interface of project management, translation, finance, compliance, and legal processes with customer staff; Provide first-level business support and act as escalation point for technical issues; Attend exhibitions and events; Conduct operational audits.
Seniority
Mid-Senior, hands-on IC