Reservation Executive
Core
Manage hotel reservations, occupancy forecasts, and guest records to ensure accurate booking data and optimal resource utilization.
Role type
Reservation Executive
Builds
Guest bookings and occupancy forecasts
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Forecasting, database management, guest history analysis, overbooking management, discount policy application, team supervision, MS Excel
Preferred skills
Multilingual communication, local language understanding
Responsibilities
Plan and prepare monthly reports and occupancy forecasts, resolve customer queries, maintain corporate database with guest bookings, supervise reservation associates, ensure accurate guest folio creation with special instructions, record corporate account numbers, manage overbooking and apply discounts per policy.
Seniority
Mid-level, hands-on IC