Estágio em Hotelaria & Turísmo (SPA)
Core
Support operational and administrative activities for a luxury hotel spa, ensuring guest service excellence and managing daily spa operations.
Role type
Spa Operations Intern
Builds
Guest experiences and spa service delivery
Domain
Luxury Hospitality / Spa Services
Deliverable
product features
Required skills
Guest reception, appointment scheduling, check-in/out support, inventory control, reservation management, reporting, cross-departmental collaboration
Preferred skills
Spanish or other foreign language knowledge
Technologies
Microsoft Office
Responsibilities
Greet guests via in-person, phone, and email; Assist in scheduling and managing spa treatments; Support check-in and check-out processes; Maintain reception and treatment areas; Control inventory of materials and amenities; Manage reservations and generate reports; Collaborate with Reception, Concierge, and Housekeeping teams; Handle special guest requests.
Seniority
Intern