(Junior) IT Support Administrator (m/w/d)
Core
Managing Microsoft 365 infrastructure, user administration, and device security for a safety services company.
Role type
Junior IT Support Administrator
Builds
Microsoft 365 environments, secure mobile device deployments, and hardware lifecycle management
Domain
IT Infrastructure / Enterprise Security
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft 365 administration, Entra ID management, Exchange Online support, Microsoft Intune deployment, Sophos MDM usage, hardware lifecycle management, project management (ITIL/PRINCE2), technical documentation
Preferred skills
Experience in Microsoft-centric environments, project work experience
Technologies
Microsoft 365, Entra ID, Exchange Online, Microsoft Intune, Sophos MDM
Responsibilities
Administering Microsoft 365 environments (users, groups, policies, licenses), supporting Exchange Online mail management, deploying and securing end devices via Sophos MDM, managing hardware exchange and lifecycle, optimizing onboarding and offboarding processes, assisting with migrations and infrastructure updates, creating and maintaining technical documentation
Seniority
Junior, hands-on IC