Customer Relationship Executive
Core
Provide administrative and operational support for customer onboarding, order fulfillment, delivery coordination, and process execution within the Customer Success team.
Role type
Customer Support Associate (Administrative & Operational)
Builds
Customer onboarding workflows, order fulfillment processes, and operational reports
Domain
Financial Services / Data & Technology
Deliverable
dashboards & analysis
Required skills
Customer Due Diligence (CDD), order fulfillment coordination, API connectivity follow-up, data recording and maintenance, vendor registration, sales report compilation, Microsoft Office (Excel, Word, Outlook), multitasking, deadline management
Preferred skills
Prior experience in administrative support, customer service, or operations support, analytical thinking, problem-solving
Responsibilities
Perform Customer Due Diligence (CDD) and onboarding activities, manage commercial order fulfillment and delivery processes, handle API connectivity follow-ups, compile monthly sales and operational reports, assist with vendor registration, support product testing and new launches
Seniority
Entry-level (Fresh graduates encouraged)